Sayan Samanta
Founder & CEO
AI CRM / IVR CALLING / AUTOMATION / UNIFIED DASHBOARD
SMEs Are Growing. Their Customer Workflows Aren’t.
Service-based businesses often manage leads, follow-ups, quotations, renewals and customer information across spreadsheets, messaging apps, calls and multiple tools. RENEO brings the customer lifecycle into one simple platform — helping businesses automate, retain and grow.
7 AppsAverage SMBs use for different business activities
53%Of SMB leaders report data inconsistencies across business tools
96 Min/DayProductive time lost by small business owners
Source context reflected from supplied pitch material: Salesforce SMB Trends Report (2024) and Salesforce SMB Productivity Trends (2024).
What is RENEO
One Platform. Complete Customer Lifecycle.
RENEO is a SaaS CRM automation platform built for service-based SMEs. It helps businesses manage leads, follow-ups, quotations, service activity, renewals and customer relationships from one unified cloud dashboard. By replacing fragmented workflows with connected automation, RENEO is designed to reduce repetitive work, improve customer retention and support sustainable business growth.
AI-driven lead & customer management
RENEO's AI keeps every lead, customer, and renewal organized and prioritized — so your team always knows who to follow up with, and when, without digging through spreadsheets.
Automated IVR for calls that run themselves
Fully automated IVR handles follow-ups, reminders, and support calls at scale — so customers get a timely call without a single person having to dial a number.
Every part of the business, one screen
From lead capture to renewals, RENEO's unified cloud dashboard gives SMEs complete visibility over daily operations — replacing scattered tools and manual spreadsheets for good.
Inside RENEO
Everything running in one dashboard
Leads, IVR calls, renewals, and reminders — tracked side by side, updated in real time.
Overview
Leads
IVR Calls
Renewals
Reports
1,284IVR calls automated this month
312Renewals tracked automatically
48hrsSaved in manual follow-up time
Getting started
Live in days, not quarters
No engineering team required. RENEO connects to what you already use and starts running your daily operations from day one.
1
Capture Leads
Add leads from multiple sources and keep every prospect organized in one place.
2
Automate Follow-ups
Set reminders and automate communication so important opportunities do not get missed.
3
Generate Quotes & Bills
Create professional quotations and billing documents faster from the same workflow.
4
Manage Renewals
Get automated reminders for AMC, CMC, contracts and other renewal opportunities.
5
Track & Grow
Monitor performance, identify opportunities and improve customer retention from one dashboard.
AI-Powered CRM. Automated IVR Calling. One Unified Dashboard.
Built as a scalable SaaS platform, RENEO is designed to grow with your business — delivering enterprise-grade automation at a price built for SMEs across India.
70%
More efficient daily operations
Reduce manual data entry, missed follow-ups, and scattered tools with one connected platform.
3×
Faster lead response
Cut response times with AI-driven lead routing and fully automated IVR calling.
100%
Visibility into leads & renewals
Track every lead, customer, and renewal from a single unified cloud dashboard.
Built for India
Scalable SaaS pricing
Enterprise-grade automation at a price built for small and mid-sized enterprises across India.
The Opportunity
India’s SME sector is massive — and rapidly digitising.
Service-based SMEs are increasingly looking for affordable ways to automate customer workflows, improve follow-ups and retain customers. RENEO is positioned around this underserved need with a focused, workflow-first SaaS platform.
9.55 CroreMSME registrations in India
Source shown in pitch material: Udyam Registration Portal (Government of India), as of 11 September 2026.
42.31 CroreEmployment generated by India's MSME sector
Source shown in pitch material: Udyam Registration Portal (Government of India), as of 11 September 2026.
Opportunity
Automate repetitive work
Replace fragmented spreadsheets, manual reminders and disconnected tools with connected workflows.
Customer Lifecycle
Retain more customers
Stay ahead of follow-ups, service activity and renewals so valuable customer relationships do not slip away.
Growth
Grow from one platform
Track customer lifecycle activity and business performance from a single source of truth.
Early Validation
Real problem. Clear demand. Focused solution.
RENEO is at an early stage, with the product direction and target market shaped around recurring workflow problems identified through SME discussions.
01
Problem Validated
- Multiple discussions with service-based SMEs
- Recurring pain around leads, follow-ups, renewals and reminders
- Strong interest in an easy-to-use all-in-one solution
02
Target Customers
- Service-based SMEs
- Engineering & maintenance companies
- IT service providers
- Healthcare & medical service firms
- Distributors, agencies and local service businesses
03
Solution Direction
- Automated follow-ups and renewal reminders
- Quotation & billing automation
- Workflow-based customer lifecycle management
- AI/IVR-based calling for reminders and follow-ups
04
Market Opportunity
- Large service-based SME market in India
- Digital automation is becoming a priority
- Potential for time savings and better retention
Our Team
The people building RENEO for India's SMEs.
A focused team combining product thinking, technology, AI automation and go-to-market execution to turn a real SME workflow problem into a scalable customer lifecycle platform.
Suranjan Biswas
Co-Founder & CTO
Soham Datta
Growth & Marketing
Bivas Das
Technology & Product
Team names and photographs were not included in the supplied material, so the four cards above use editable role-based placeholders.
FAQ
Frequently asked questions
Everything you need to know about how RENEO fits into your business.
What is RENEO?
RENEO is an all-in-one CRM, workflow automation, AI assistant, and IVR calling platform for SMEs. It brings lead management, customer relationships, renewals, and reminders together in a single unified cloud dashboard.
How does IVR calling work in RENEO?
RENEO's fully automated IVR places and manages follow-up calls, reminders, and support calls at scale — so customers are reached on time without a person having to dial each number.
How does RENEO's AI help manage leads and customers?
RENEO's AI organizes and prioritizes leads and customers, tracks renewals, and surfaces who needs attention next — so nothing falls through the cracks.
What does the unified cloud dashboard give me?
One place to see leads, customers, renewals, reminders, and daily operations — replacing scattered spreadsheets and disconnected tools with a single source of truth.
Is RENEO built for businesses in India?
Yes. RENEO is a scalable SaaS platform designed specifically for India's SME market, priced to deliver enterprise-grade automation at an accessible cost.
RENEO is ready to power your SME's daily operations.
See how AI, CRM, and IVR calling work together in a live walkthrough.
Book a Demo
Contact Us
Let’s simplify your customer workflow.
Tell us how your business currently handles leads, follow-ups, quotations, service or renewals. We’ll show you where RENEO can automate the work and improve customer lifecycle visibility.
AI CRM & customer lifecycle management
Automated follow-ups, reminders & renewals
IVR calling and workflow automation
One unified platform for India's SMEs
Talk to the RENEO team
Share your details and what you want to improve. We’ll get back to you.
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